Have you ever worked with someone who consistently dismissed your ideas? Or have you been in a simple problem-solving conversation but it turned into an argument and nothing got solved? Challenging conversations like these are frustrating. Whether with colleagues within your organization or externally with donors, they feel like a waste of time and energy and can have a serious impact on our performance. Career success requires that we get our ideas across, despite the crazy that might come back at us. When communication fails, we often do, too. What if you knew how to respond to these situations so that your ideas got through? Imagine being able to spot the moment a conversation turned unproductive and actually do something about it. That’s powerful. And it’s possible.
- Identify the behaviors that make it more or less likely that your messages will be heard.
- Cover specific warning signs that signal conversational “danger ahead.”
- Learn and practice strategies you can use to respond in these situations when they occur.
Audience/Target Market: This is relevant for development professionals externally as well as internally: for people dealing with difficult donors, but also difficult people within their organization.
Alida Zweidler-McKay – Alida has been coaching executives, entrepreneurs, and teams from small businesses to Fortune 10 companies for over 20 years. She helps clients delegate effectively, lead authentically, and build productive teams through one-on-one coaching, team coaching and workshops. As a Wharton graduate with research experience at Harvard Business School, Alida brings rigor and discipline to her projects. Her work is based on an innovative systems approach to change that works at all levels – individual, team and organization. She believes that when leaders tap into the talents of those around them, and people are working together well, businesses flourish and team members are engaged and satisfied. Alida’s first professional job was in Development and she credits amazing women mentors there in starting her on her career path.